Not sure what to do next or have a query?

Email our Planning team

Support and advice for your proposal

If you're planning a new development, we want to help you get it right. 

By working together, you get access to public records held by us, our data on available points of connection, and an estimate on how much it will cost to supply that area.

When we know what developers are proposing, we can highlight any areas of concern, and make sure that our assets are able to cope with the added pressure that the new development will bring. 

It's a win-win for everyone, and avoids costly delays down the line.

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What happens next?
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Step 1: You apply

By either filling out our online form, or printing it out, completing it and sending it back to us. It's simple to do, and won't take long.

Application form
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Step 2: We review your application

We'll review your application, including payment and the supporting information you've provided us.

You'll hear from us within 5 days to either confirm we have all the information we need, or to request any missing information.

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Step 3 (if needed): You provide us with more information

If you didn't provide all the information we needed first time round, don't worry. Our Planning Team will be in touch to help you and point you in the right direction. Once all the information is in place, your application will be submitted successfully.

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Step 4: We send you the requested information

Once we've receieved your successful application, we'll carry out a review of the proposed development and send you the information you requested within 21 days.

Doing it right the first time

It's really easy to apply to our pre-development services - simply fill out this form and send it back to us.

The cost of this service for a water connection is £146 (plus VAT).

If you'd rather carry out your own point of connection assessment, send it to us and we'll validate it. This service costs £46 (plus VAT).

It takes us up to 21 days to get the information you apply for together. See the full process flowchart for more details.

Let's get your project off to a good start

Making a request to this service has never been simpler. Just fill out this form and a member of our team will be in touch shortly with your unique WR number.

Once you've received your WR number, you then pay for the service you've applied for, and leave the rest to us. We'll get back to you with your information within 21 days of receiving the payment.

For more information on our charges, you can read our Developer Services Charging Arrangements.