Have you got a great idea for how the business can improve?
We're looking for people just like you to come along to our customer events and have your say on how we tackle challenges and improve our services. We love learning from our customers about what matters to them and value your support.
Customer engagement like this has helped shape our business priorities over the years, and guided our investments. You've raised it, and we've listened, investing bigger and better in areas like leakage, storm overflows and affordable billing.
Your Beach, Your Say, Our Investment
We're inviting local community and stakeholder groups to work with us, as we consider where we need to prioritise our investment for 2025.
Your water, your say
The regulator Ofwat and CCW asked all water companies to hold a session called Your Water, Your Say to share our plans, including the challenges we're facing and the different ways we're working to deliver more for customers and the environment.
