What is the Priority Services Register?
The Priority Services Register is a free service available for customers who need extra support. This may be due to age, ill health, disability, or you even have a temporary change to your personal situation. There are a range of services that we offer that can help make your life easier.
Depending on your needs this can include having your meter read more regularly to having your bills in large print. Have a look at the list below to find out some of the services we can help with.
Priority Services Register
Whether you want to sign up, update your details or remove yourself from the register, it’s really easy online.
Financial support
Sometimes situations can get on top of us, leaving it hard to pay bills. Telling us about your worries is one step closer to getting the help you need.
Bereavement support
We understand that this is a difficult time and want to ensure we make it as easy as possible.
Other organisations that might be able to help
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Age UK |
Christians Against Poverty |
Citizens Advice |
Mind |
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Money Advice Service |
Proud 2 Be |
StepChange |
TALKWORKS |
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Marie Curie |
Civil Legal Advice |
National Debtline |
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Did you know? Your mobile phone, landline and internet providers also have a priority services register, you can learn more on the Ofcom website.