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About the catchment

2,241km
of sewers
105
pumping stations
124
treatment works
290
storm overflows

In this area there are 153km of rivers and streams as well as a coastline which includes 10 designated bathing waters and 1 designated shellfish water.

Why do we have storm overflows?

Storm overflows act like safety valves on the wastewater network. When the system becomes too full (for example, after heavy rain), storm overflows release the excess. If they didn’t work, sewage would build up in pipes and flood into people’s gardens and homes.

We want to reduce the need for storm overflows to operate, which is why we’re investing record amounts into improving, expanding and upgrading our network to better cope with the volumes of wastewater it deals with.

Learn about storm overflows

How we’re reducing our reliance on storm overflows in this catchment

We are reducing our reliance on storm overflows by:

  • Reducing the amount of rainwater and groundwater entering our system
  • Slowing the flow of water through the environment
  • Increasing our network’s capacity to store and treat flows

Our monitoring teams constantly review data being sent back to us from our EDMs, sewer level monitors, river water quality monitors, flow and pressure monitors and water samples. This constant data-gathering is fundamental to modelling our system and identifying areas for improvement.

For this catchment, this means:

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Increasing capacity
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Increasing storage

We are looking at solutions for increasing the volume of water our system can hold. By building storage tanks, we can store storm water whilst our treatment works process and treat the flows. This increases the system’s resilience to large volumes and reduces the risk of storm overflows.

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Reducing rainwater getting in
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Surface water separation

Since 2015, new developments must build houses that have one sewer specifically for rainwater (surface water), and another sewer for wastewater from inside the home. Surface water sewers transport the rainwater directly to the rivers via some filtering.   This keeps surface water out of the wastewater network. Where older systems are in place that combine the two types of wastewater, we’re looking to separate those sewers where it’s cost effective to do so.

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Reducing water getting in
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Reducing infiltration

Some water enters the sewers when it’s not supposed to, for example, groundwater can enter the system after heavy rain. This infiltration can fill up storm storage and cause it to overflow. We’re reducing infiltration like this at hot-spot areas.

Waste water treatment centre
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Upgrading treatment works

By improving. increasing and optimising our treatment processes, we can maximise the volume of flows being treated at the same time.

River health

We use the Environment Agency’s measures of river health to assess our impact on rivers. Ecological status of our rivers are at a national low (just 14% of rivers achieved Good in 2022).

Currently, in our area, 12% of Reasons for Not Achieving Good Ecological Status (RNAGs) are associated with our activity. We estimate that our investments into our storm overflows will reduce this to c.9% by 2025, and we aim to make further investment to reduce this to 0% by 2050.

There are a lot of other factors that impact the quality of river and coastal waters. The pie chart below shows what they were in 2023, and the percentage of RNAGs they caused.

We work in partnership with others to improve water quality across our region and to help clean up the rivers in the South West.

The important role you play

Caring for your sewerage

Why do we ask customers to help? Because, there were 1,320 blockages in this catchment last year alone. And roughly 86% of those were caused by our customers pouring fat, oils and grease, or flushing wipes and other unflushables, into the sewer.

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A note for businesses

Areas of Tamar welcome up to 9.3% more people in the summer. This means it’s a hotspot for hotels, restaurants, and cafes. If you own a catering or food-related business, we’ve got some useful information just for you about using our sewers in the right way.  

Living in and serving Tamar

Steve looks after the pumping stations in the Plymouth area, and is proud of the work his team do.

“Maintaining the pumping stations within the Plymouth area has its challenges,” Steve says, “and in some pollution cases, the problem is wet wipes and fat blocking the pumps. I feel upset as it’s not the fault of the maintenance and work that the team carry out.”

Steve is passionate about raising awareness of what should and shouldn’t go down the loo, and getting people to take action. “We need people to listen and change their behaviours to help stop pollution events and storm overflow spills caused by these blockages. We can all help protect the places we live in.”

More about what we're doing