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Welcome to South West Water

In a hurry? Save time with MyAccount

We're experiencing high contact volumes so response times may be longer than usual. Thank you for your patience as our teams work hard to assist you. For quicker help, log in or sign up to MyAccount to view your bill information.

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Bill rises explained

Everything you need to know about bill increases and support with paying

Your bill explained
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Need to report a problem?

We’re always grateful to people who report problems when you see them.

Report a problem

Bin it, don’t block it

Putting the wrong things down the toilet or sink can cause a blockage that could make waste overflow into your home.

How you can help
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Is your home ready for winter?

With temperatures dropping, it’s time to get your home prepped with our winter checklist

Get prepared
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Every Drop Counts – Come Rain or Shine

Saving water now will help to refill reservoirs ready for next summer. You can take simple steps to use less.

Great way to save water
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Priority Services

A helping hand is sometimes just what we need, and our practical help aims to support you so you can still manage your account the way you want to. So if there's something you're struggling to do, let us know.

Register now
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Financial support

We have a wide range of different support, and we'll make sure you're matched with the right help at the right time. Just get in touch to start putting your money worries behind you.

Get help with your bill

The quality of your drinking water

Enter your full postcode in this box to learn more about the quality of the drinking water in your home.
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WaterFit Live

WaterFit Live is our way of sharing with you near real-time data about our storm overflows, and whether they are impacting the quality of your bathing waters.

View our maps
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