Helping you manage your account
If you need extra support due to age, ill health, disability, age or you even have a temporary change to your personal situation, we can help with our priority services register.
Priority Services Register
Whether you want to sign up, update your details or remove yourself from the register, it’s really easy online.
Financial support
Sometimes situations can get on top of us, leaving it hard to pay bills. Telling us about your worries is one step closer to getting the help you need.
Bereavement support
Losing someone is a difficult thing to come to terms with. There’s so much to think about, and notifying organisations can be daunting.
We’ve partnered with LifeLedger, a service that makes telling their banks, insurers, and utility companies, as easy as possible.
You can also use Tell Us Once to inform local and central government.
Other organisations that might be able to help
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Age UK |
Christians Against Poverty |
Citizens Advice |
Mind |
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Money Advice Service |
Proud 2 Be |
StepChange |
TALKWORKS |
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Marie Curie |
Civil Legal Advice |
National Debtline |
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Did you know? Your mobile phone, landline and internet providers also have a priority services register, you can learn more on the Ofcom website.