WaterShare+ is a unique scheme created for our customers and made possible because of our position as a PLC-owned company.
Pennon PLC is our parent company, and also owns Bournemouth Water and Bristol Water. Together we serve water to 2.3 million customers, and wastewater services to 1.8 million customers.
Everyone's invited to our WaterShare+ Meetings which give you regular opportunities to get involved, speak to our executive teams, and keep us accountable. You, our customers, are at the heart of everything we do, especially in helping us shape our collective plans for the future and prioritising where the businesses are to invest and improve.
The scheme also gives you a financial stake in the business too, through our share scheme. 1 in 14 of our customers are now shareholders thanks to the WaterShare+ scheme.
Our WaterShare+ Customer Panel do a fantastic job of taking all your feedback from meetings, surveys and workshops, and keeping the business accountable for promises they've made to you in response.
They represent South West Water and Bournemouth Water customers and have made a huge difference to the way customer voices are listened to when the companies make big business decisions.
Bristol Water, the newest member of the WaterShare+ scheme, has its own customer Challenge Panel, and you'll meet them too if you come along to one of our meetings.
Read the Terms of Reference for the WaterShare+ Panel.
Chair
Following a decade of working in the water sector as a Non-Executive Director at South West Water, Matthew continues to champion customer interests by holding the company to account as the independent WaterShare+ Chair.
Deputy Chair
Nick continues to champion the needs of customers having successively chaired the previous independent WaterShare and WaterFuture Panels, overseeing and challenging delivery and development of South West Water’s business plans.
Peaches Golding OBE is the independent deputy chair of the Watershare+ Panel and independent chair of the Bristol Water Customer Challenge Panel. She is His Majesty’s Lord-Lieutenant for Bristol, Vice President of the Royal Society of St George.
Anthony became a champion for water customers in the Southwest when he joined WaterVoice. Since 2015 he's been Deputy Chair of the independent Bristol Water Challenge Panel where he leads the challenge to the water company on behalf of customers.
Richard chairs the Bournemouth Water Customer View Group ensuring that the company delivers its promises, he was instrumental in ensuring services to Bournemouth Water customers were not impacted when South West Water acquired the company in 2016.
Carole's the Chief Executive at SightCornwall, a leading sight loss charity supporting more than 4,000 people each year and Non-Executive Member of the NHS Cornwall and Isles of Scilly Integrated Care System for citizen engagement and equalities.
Ben is CEO at Watergate Bay Hotel, Beach Retreats and Another Place, where he has seen the domestic leisure market rejuvenated, creating the opportunity for strong, high-quality brands.
Dinah Cox OBE is a Non-Executive Director of the Devon Partnership NHS Trust and a Non-Executive Director for Devon and Cornwall Police. She also chairs Devon Community Foundation.